Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.


Helpdesk Hours

Monday | 1PM-11PM

Tuesday | 1PM-11PM

Wednesday | 1PM-11PM

Thursday | 1PM-5PM

Friday | 1PM-11PM

All Times Are Pacific/Auckland

If outside of hours and there is an emergency issue with any of our web apps contact Trogy.NZ at : +64 028 255 91223